About Kestrel Wellness

About 2017-07-19T19:41:30+00:00
Kestrel
Dr. Henriksen
Info Sessions
Technology
FAQs

About Kestrel

Kestrel: Wellness Together provides three essential components of wellness:  

  • Personal Primary Care
  • Peer Mentoring
  • A Network of Community Experts

While your health and wellness are deeply personal, our tribe of active members and healthcare leaders also support a system of encouragement and accountability. We provide positive pressure in making lasting change. Our goal is to help you feel empowered.

Quality Healthcare Where and When You Need It Most

Dr. Henriksen developed the membership model to advance the traditional notion of the doctor-patient relationship while introducing realistic and optimal solutions that fit your lifestyle and goals. As advocates and providers we get to know you, support you, and, yes, even take our morning run right alongside you. This means we meet you when you’re in need—not when the office can “squeeze” you in.

As a membership-based on-site/mobile clinical program, Kestrel improves:

  • Quality of care
  • Access to health care
  • Personalized attention
  • Ongoing, on-demand clinical support

About Dr. Rick Henriksen, M.D., M.P.P., Kestrel Founder

Dr. Rick Henriksen, M.D., M.P.P. is a Salt Lake City-based, board-certified, family physician. He treats, educates, and counsels patients through an integrated approach to health and wellness.  As a treating physician, he draws upon principles of ancestral health, Western, integrative, and functional medicine to improve the long-term health and “whole-body wellness” of his patients.

Outside of the office, he is a family man, an athlete and health enthusiast, an adventure seeker, and world traveler. With active kids in tow and an appetite for new experiences, Dr. Henriksen also understands what it feels like to be a patient, as well as a parent to one. Frustrated with the limitations and gaps involved in today’s healthcare model, Dr. Henriksen drew from his unique perspective—that of both doctor and patient to found Kestrel.

While he’s been an advocate of healthcare and tech integration, he is also painfully aware of growing patient concerns stemming from today’s more impersonal and costly healthcare experiences. Thus, Dr. Henriksen took his list of common patient issues (from waiting room inconvenience to lost time and reactive medicine) to create the new clinical model found in Kestrel.

Today, Kestrel helps connect patients and their healthcare partners by making treatment and medical guidance more convenient and accessible than ever.

Prior to Kestrel Wellness, Dr. Henriksen completed his medical degree in the Bronx at Albert Einstein College of Medicine, and his family medicine residency training at the University of Utah. After residency, he stayed at the University of Utah where he taught residents and medical students for seven years as an Assistant Professor in the Department of Family and Preventive Medicine. In addition, he has a Master of Public Policy with a focus on Health Policy. He is currently in fellowship training in Integrative Medicine through the Arizona Center for Integrative Medicine. He is a founding board member and past-president of Physicians for Ancestral Health.

“I am a Family Physician. It is not just my career or my job, but it is who I am. I love helping people find their passion. I love guiding people in making positive lifestyle changes. I love being a resource for my patients in times of need.

I believe strongly in the power of community and peer motivation. Everything seems to be easier with a committed friend or family member.

Over the last 10 years, I have been using Ancestral Health and Integrative medicine principles to dig deep into the root causes of my patients’ symptoms. There is no better feeling, than being able to help patients start improved lifestyle behaviors leading to wellness and happiness.”

Information Session

Are you ready to feel empowered to launch into a healthier life? Interested in taking the complications and inconveniences of traditional healthcare out of your wellness equation? Let’s chat!

To get started:

  • Complete the secure, on-line health assessment form.
  • Once complete, schedule a 15-minute complimentary Membership Information Session with one of our physicians.
  • During the session, we’ll review the benefits of Kestrel membership the opportunities presented by the program to support your individual healthcare needs.
Schedule Your Free Membership Information Session

Our Technology

Ever wish you could text your doctor? What about skipping over the time-consuming Q&A intake process—time better spent with your physician? With a Kestrel Membership, you can.

We have hand-selected the most user-friendly, results-driven tools available for patients to complement physician visits. And, yes, this even includes asking your doctor questions after hours, at your convenience.

Elation Health

Elation Health—As part of your membership, you always have access to your electronic medical records. This access provides an extremely time and user-friendly approach to keeping track of your records no matter where you are receiving treatment. Through Elation, your entire wellness team can coordinate your care in a more streamlined and safe fashion, while ensuring a deeper level of continuity in care overall. The records are dynamic and can be organized for reports and information gathering that can also help Dr. Henriksen spot trends in your health or possible root causes for a chronic health issue. From your Elation portal, we can look at your charts together, track prescriptions, and order lab work. Ultimately, this modern-day convenience makes the appointment that much more succinct and productive.

Living Matrix

LivingMatrix—Say goodbye to dry, lengthy intake forms. This secure, cloud-based application cuts the heavy lifting from the intake process and streamlines and automates your information keeping you and your doc on the same page at all time. Plus, LivingMatrix maps your information into a Functional Medicine Timeline and Matrix to help visually track and manage your health and wellness progress.

Spruce Health—Your health in real time—Day or night, just a click away. As a Kestrel member, your exclusive access to Spruce’s comprehensive, secure healthcare mobile app allows you to keep all of your communication and important patient documents in one place. You healthcare ‘hub’, Spruce makes it possible for us to meet you where you are with SMS, email, and app-to-app, secure messages.

FAQs

A cool bird 😉

Any of the following medical situations or occurrences can be addressed by Dr. Henriksen; however, if you do not see something listed, please schedule a membership information session to get your questions answered.

Acute Care: Coughs, colds, flu, sprains, sinus and ear infections, sore throat, fever, rashes, diarrhea, back pain, asthma, bronchitis, pneumonia, kidney and bladder infections, non-life threatening medical issues

Physicals: School, Athletic, Scout, Adult, Mission, Annual

Minor Surgeries: Wound care, Minor laceration repair, Wart destruction, Simple Lymphoma Removal

Procedures, Tests, and Treatments: In-house rapid strep, Ortho glass splinting, Abscess draining, Foreign body removal, Urinalysis

Pediatrics: Well child evaluations, Acute care as listed above, Development evaluations

Chronic Therapy: Diabetes, Arthritis, Acid reflux, High blood pressure, High cholesterol, Cardiovascular disease, Chronic Fatigue, Fibromyalgia, Asthma, COPD, Non-narcotic pain management, Low back pain

  • Lab testing
  • Chronic pain management
  • Ongoing treatment with controlled medications
  • Substance abuse withdrawal
  • Major surgeries
  • Procedures involving general or regional anesthesia
  • CT scans
  • MRI scans
  • Echocardiograms
  • Cardiac stress tests
  • Pre-natal and obstetrical care
  • Electroencephalograms
  • Medications
  • Injections of any type administered in-office by a participating provider
  • Any care given by a provider not listed as participating in this membership
  • Any care in the sole determination of the provider that is best handled in the emergency room of a hospital
  • Any procedure in the sole determination of the provider that falls outside of his or her area of training or expertise
  • Care rendered by specialists or specialty clinics
All of the details of membership can be found here in the membership contract.

There may be services that are added to the membership over time. In addition, there may be some services that will be offered but not covered by the membership, and these must be paid at the time of service, and will not be billed through monthly membership dues agreement.

Yes! You can always convert a higher level of visit into a lower level.

Of course! Dr. Henriksen loves to see patients of all ages. He has two children himself and knows the particular worries and stress from having sick kids. Home visits are ideal for kids because he can come to you when they are sick or even to do their annual visits, scout, or sports physicals.

Home visits are included in the Plus and Premium without additional charges if the location is within 6 km radius of the clinic. Please see this map for approximate distance. If you live outside this range, then each visit will have an additional fee of at least $25. Please contact us for the specific cost for your location.

Lab testing and radiology including x-rays are NOT included in the membership. If you have insurance (which covers these), you will be sent to a covered facility. I also have contracts with Labcorp and Mountain Medical Imaging Services to provide discounted services.

Example: Members in need of a cholesterol panel can expect costs around $4.50 and a TSH for $5.50. For now, blood draws will be done at Labcorp facilities. However, in the future, this may be added to the clinic. Before lab testing is ordered, you will know the exact cash price.

Example: An anticipated cost at Mountain Medical for a chest x-ray is $40.

If you have an emergency then you should call 911 or go directly to the emergency room. If it is urgent but not an emergency such as needing stitches or vomiting, then Dr. Henriksen can provide a home visit or you can come to the clinic for care.

There will always be someone on call to provide guidance. Dr. Henriksen works with other providers and nurses to ensure coverage for all of our Kestrel Members. It is an emergency then you should call 911 or go to the Emergency Room. 

Kestrel does not replace traditional health insurance; However, depending on your insurance provider, many of our physician-based services may be covered. Kestrel is intended to enhance and complement conventional health care programs. You should ideally still have insurance to cover emergency, prescription and hospital services.

This is best answered by asking you the following question: How much value are you actually getting out of your health insurance, now? Sadly, insurance can be extremely limited in coverage and designed with broad parameters to define what we, as individuals, need to sustain basic overall health and wellness. A Kestrel Membership can be an extremely convenient and customized solution for patients of any age and stage in life. Healthcare is personal and it should be designed to work for you.

Kestrel addresses many of the holes and gaps that exist in healthcare insurance and actual patient care.

There are no additional costs if you stay within the limits of the plan you choose.

While the cost of Kestrel Membership does not qualify for your deductible, membership will still be cost effective for you in many cases. In many cases, the deductible per person is $2000 or $3000 a year. Most people will not hit their deductible and end up paying for their medical care out of pocket anyway. Membership in Kestrel will provide a higher quality of service for similar costs in many cases. The value you receive will be worth it.

It is important, however, to still have your insurance coverage for emergency, hospital or surgical services.

Monthly payments must be made through the automatic payment system through hint.com. Hint will automatically withdraw from your bank account.

There are no refunds for monthly memberships as you can cancel at anytime. You will not receive a prorated amount for cancellation.

For yearly memberships, if you cancel before 6 months into the membership you will receive 50% back. If you cancel before 9 months, then you will receive 25% back. 

There is no refund on the enrollment fee.

You can cancel any time, but if you let your membership lapse then you will be required to pay the registration fee again if you wish to re-enroll.

Send an email to info@kestrelwellness.com with a letter stating your desire to cancel your membership.

There will be! Please email info@kestrelwellness.com for more information about the Kestrel Scholarship.

Yes, you can downgrade or upgrade your membership level. Please contact info@kestrelwellness.com for more information on this process. The number of visits and the ways in which members utilize them will vary; Therefore, this process will be done on an individual case by case basis.

There are two options. You may purchase more visits à la carte or you may upgrade your membership. If you purchased a family plan then you could purchase an additional plan to cover more people.

I will be seeing patients mostly during regular business hours. I also have some dates available for regularly scheduled early morning, late evening, and Saturday visits. In addition, if you need an urgent visit in the evening or on a weekend, the urgent visit rate will apply.

Schedule Your Membership Information Session